Question 1

Do you offer same-day delivery?

Accepted Answer

Yes, OneHealth offers same-day delivery across 1,200+ cities in Nigeria. Simply place your order and our team will ensure your medications reach you the same day.

Question 2

Do I need a prescription to order medications?

Accepted Answer

For prescription medications, yes. You can upload your prescription when placing your order. For over-the-counter medications and health supplies, no prescription is needed.

Question 3

What payment methods do you accept?

Accepted Answer

We accept multiple payment methods including cash on delivery, debit cards, credit cards, and bank transfers for your convenience.

Question 4

What is Pharmacy Benefits Management (PBM)?

Accepted Answer

Our PBM service helps hospitals, HMOs, and healthcare organizations manage pharmacy benefits efficiently, including prescription processing, claims management, and cost optimization.

Question 5

How can I track my order?

Accepted Answer

Once your order is placed, you'll receive tracking updates via SMS and email. You can also track your order in real-time through your OneHealth account.

Ready to take charge of your health?